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研究生:翁瑜聲
研究生(外文):Yu-Sheng Weng
論文名稱:專案管理應用於烘培坊前置開店作
論文名稱(外文):The Case Study of Using Project Management Approach to the Pre-Stage Construction of Bakery Store Opening
指導教授:王來旺
指導教授(外文):Lai-Wang Wang
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:工業工程與管理系
學門:工程學門
學類:工業工程學類
論文種類:學術論文
論文出版年:2011
畢業學年度:99
語文別:英文
論文頁數:64
中文關鍵詞:專案管理開店時程控管
外文關鍵詞:Project managementStore openingSchedule controlling
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面對著全球產業快速更替和競爭,時間、成本和品質決定了企業成功與否的重要因素。在消費者對產品品質的更加要求下,如何將專案時間縮短、降低成本和資源的妥善管理運用,皆成為競爭力的重要議題。在這方面,專案管理可以為企業提供一個很好的解決方案。

本研究目標在於,藉著新商店開幕裝潢或重新整修計畫,探討如何妥善規畫在有限資源下最佳的專案。從專案的發起、規劃、執行、控制到整個專案的結束,導入專案管理手法,提供一個完整的專案架構。其主要步驟有四大項: 1.定義專案任務、2.進行專案規劃、3.專案資源的分配、4.執行專案與進度管控。本研究以個案公司-M公司來進行開店裝潢規畫,探討時程和成本控管的關係,以實現專案時程管理與成本管理的最佳實務目標。經由專案執行與實獲質的有效應用和正確資訊的監控,對專案完工部分進行檢討,再預測未完工的部分時程與成本,找出進度和成本與比較基準差異,進而有效地控管。最後,再將理論與實務結合,透過專案管理讓專案計畫目標實現。

本研究使用專案個案分析法,利用 Project Management 2007 的軟體,將專案與個別任務的時間、資源、成本進行分析與規劃。除了時間、資源、成本相關報表外,主要成果還有專案的甘特圖、網狀圖、視覺報表與一般報表及相關實獲折的績效報表。研究後顯示,經由專案個案分析法,在特定的專案資源下,排程與成本皆獲得顯著的改善。
Facing still competition today, the most momentous issues on which enterprise focuses are time, cost, and quality. Maintaining the same quality at lower cost and shortening work duration have become critical for enterprise to win market share. Concerning this, project management can contribute a good alternative to enhance their competitiveness. The purpose of this article discusses how to plan a sustainable project for pre-stage construction of a store opening, and how to put project management into store opening. It offers a comprehensive project structure which consists of defining the project, constructing WBS, operation setting, scheduling, resources allocating, executing and examination. It also discusses the relationship between cost and time and how to accomplish the project economically. Combining earned value management (EVM) completed with monitoring, the findings in the current study reveals that the performance has significantly improved where project has been appropriately applied.

Project Management 2007 was implemented in this case study to schedule and analyze individual activity regarding time, resources and costs. Beyond that, Gantt chart, network chart, resources sheet and performance chart were also presented to understand whether, and how, the project was processed effectively. The final results show that the operation with project management approach in this study outperformed the same one with traditional method.
Contents
中文摘要 i
Abstract ii
Contents iii
List of Tables v
List of Figures vi

Chapter 1 Introduction
1.1 Introduction 1
1.2 Research Background 2
1.3 Research Motivations 3
1.4 Objectives of This Study 4
1.5 Scope of the Project 4
1.6 Organization of This Study 6

Chapter 2 Literature Review
2.1 Introduction 7
2.2 Project Definition 11
2.2.1 Definition of a Project 11
2.2.2 Project Parameters 13
2.2.3 Project Life Cycle 15
2.3 Project Management 18
2.3.1 Definition of Project Management 18
2.3.2 Project Management Objectives 19
2.3.3 Process Groups 19
2.3.4 Critical Techniques of Project 21
2.4 Conclusions 29

Chapter 3 Research Framework
3.1 Introduction 30
3.2 Planning Step 30
3.2.1 Define Project Scope 30
3.2.2 Construct WBS 30
3.2.3 Operation Setting 31
3.2.4 Connections Setting 31
3.2.5 Network Path Planning 32
3.2.6 Scheduling 32
3.2.7 Resources and Capital 36
3.2.8 Resources Leveraging and Schedule Compression 36
3.3 Conclusions 37

Chapter 4 Case Study
4.1 Introduction 38
4.2 Software Introduction 39
4.3 Company Introduction 40
4.4 Process of Project Management 41
4.4.1 Scope Definition 41
4.4.2 WBS Construction 41
4.4.3 Operation Setting 43
4.4.4 Networks 44
4.4.5 Project Scheduling 44
4.4.6 Resources and Costs 46
4.4.7 Resources Leveraging and Scheduling Adjusting 48
4.5 Implementation and Examination 51
4.5.1 Baseline Setting 51
4.5.2 Analysis of Earned Value 52
4.6 Conclusions 58

Chapter 5 Conclusions
5.1 Introduction 59
5.2 Managerial Implications 59
5.3 Suggestions and Further Study 60
5.4 Conclusions 61
References 63
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