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研究生:TAM NGUYEN
研究生(外文):TAM NGUYEN
論文名稱:Performance Evaluation of the Southeast Asia and the Middle East Airlines
論文名稱(外文):Performance Evaluation of the Southeast Asia and the Middle East Airlines
指導教授:Jung-Fa Tsai
口試委員:黃曜輝林明華邱志洲
口試日期:2018-05-22
學位類別:碩士
校院名稱:國立臺北科技大學
系所名稱:管理國際學生碩士專班 (IMBA)
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2018
畢業學年度:106
語文別:英文
論文頁數:65
中文關鍵詞:效率海灣航空東南亞航空DEA模型
外文關鍵詞:EfficiencyGulf AirlinesSoutheast Asia AirlinesDEA models
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The aim of this study explores the use of the basic DEA models as an instrument for assessing the technical efficiencies and scale efficiencies of Southeast Asia represented airlines over the period 2012-2016 then making a comparison with the Gulf carriers - which have been the tremendous threatens of Southeast Asia Airlines nowadays. In this context, the DEA models (CCR and BBC) with output-orientation are used to evaluate the efficiency of airlines.
The results indicate that the overall efficiencies of airlines during a specific period of time are affected by size and scale of airlines. Furthermore, more than half of all airlines operated under their capacity; therefore, either they should increase their operation or decrease their scale to get their optimal outputs. Finally, the low-cost carriers (LCCs) and new entrants are found to be more efficient when compared to the full-service carriers (FSCs) in this study.
The aim of this study explores the use of the basic DEA models as an instrument for assessing the technical efficiencies and scale efficiencies of Southeast Asia represented airlines over the period 2012-2016 then making a comparison with the Gulf carriers - which have been the tremendous threatens of Southeast Asia Airlines nowadays. In this context, the DEA models (CCR and BBC) with output-orientation are used to evaluate the efficiency of airlines.
The results indicate that the overall efficiencies of airlines during a specific period of time are affected by size and scale of airlines. Furthermore, more than half of all airlines operated under their capacity; therefore, either they should increase their operation or decrease their scale to get their optimal outputs. Finally, the low-cost carriers (LCCs) and new entrants are found to be more efficient when compared to the full-service carriers (FSCs) in this study.
Table of Contents


ABSTRACT…………………….…………………………………….......……….ii
ACKNOWLEDGEMENTS……………………………………………...…….iii
Table of Contents…………………………………………………………..….iv
List of Tables……………………………………………………………….....…v
List of Figures………………………………………………………………......vi
List of Abbreviations…………….…………………………………………..vii
Chapter 1 Introduction………………………………………...…………….1
1.1. Research Background and Motivation ….…….……………...1
1.2. Research Purpose and Questions..………...…...………….…3
1.3. Research Significance…………….………………………..………..4
1.4. Thesis Structure…………......…………………………………….….5
Chapter 2 Literature Review………...…………………...……………...6
2.1 The overview of Airline Industry……………………….…………6
2.2 Introduction to the Southeast Asia Airlines and the Middle East Carriers………...................................................10
2.3 Literature of Airline Industry Performance Evaluation………………...………............................................….25
Chapter 3 Methodology……………...………………………………..…29
3.1 Introduction to Data Envelopment Analysis (DEA) ..……29
3.2 The CCR Model…………….………………………………………….…31
3.3 The BBC Model……………...……………………………………….…33
3.4 Research Process…………………………………………….………..34
3.4.1 Select the DMUs…………….…………………...……….…….….34
3.4.2 Select the inputs and outputs…………………………….…..35
3.4.3 Select a DEA model and Research process…………….37
Chapter 4 Results and Discussion…………………………………..40
Chapter 5 Conclusions and Future Trends…….………...…..…56
REFERENCES.....................................................................59
APPENDIXES......................................................................62
REFERENCES


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