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研究生:鍾子韶
研究生(外文):Chung Tzu Shao
論文名稱:The Effect of Product Scarcity on Purchase Intention: Product Type as a Moderator
論文名稱(外文):The Effect of Product Scarcity on Purchase Intention: Product Type as a Moderator
指導教授:顧萱萱顧萱萱引用關係
指導教授(外文):Ku Hsuan-Hsuan
學位類別:碩士
校院名稱:東吳大學
系所名稱:企業管理學系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2010
畢業學年度:99
語文別:英文
論文頁數:60
中文關鍵詞:產品稀少性產品類別購買意圖
外文關鍵詞:Hedonic productUtilitarian productproduct typescarcity effectpruchase intentionscarcity type
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過去文獻將產品稀少性按照其產生的原因分為兩種:供給面和需求面所造成的稀少。而兩種稀少性訴求效果皆被證實有助於提升產品的購買意圖。本研究欲探討不同產品類別及需求和供給面之稀少性訴求效果對購買意圖的影響。本研究為3 (無稀少、供給性及需求性稀少) × 2 (功能性、享樂性產品)受試者間實驗設計,並採用二因子變異數分析作為分析工具。

本研究結果顯示,產品類別與稀少性類別之交互作用達顯著水準,並且於兩方面影響購買意圖。一、面對供給性稀少之享樂型產品時,消費者購買意圖增加;反之,面對需求性稀少之享樂型產品,消費者購買意圖減少。二、面對需求性稀少之功能型產品,消費者購買意圖增加;但面對供給性稀少之功能性產品,其購買意圖則減少。
Prior research has identified two kinds of product scarcity: supply and demand and has proven that both kinds of scarcity increase product desirability. This research examines the scarcity effect toward purchase intention while adopting product type as moderators. The author intended to know how purchase intent varied under different types of scarcity information across product type. A 3 (no scarcity, scarcity due to insufficient supply, scarcity due to excess demand) ×2 (hedonic, utilitarian product) between-subject research designed was used. Two-way ANOVA was used for further analysis.

The significant interaction effect between product type and scarcity type has proven the moderating role of product type, and the interactions effect on purchase intent can be demonstrate in two ways. First, purchase intention toward hedonic product increases as a result of scarcity due to insufficient supply, but decrease as a result of scarcity due to excess demand. Second, purchase intention toward utilitarian product increase as a result of scarcity due to excess demand, but increase as a result of scarcity due to insufficient supply. These findings can be used for academic development and marketing implications.
Chinese Abstract i
English Abstract ii
Acknowledgement iii
Table of Contents iv
List of Tables vii
List of Figures viii
Chapter I Introduction 1
1.1 Research Motivation 1
1.2 Research Purpose 2
Chapter II Literature Review 3
2.1 Product Scarcity 3
2.2 Product Type 6
Chapter III Research Method 9
3.1 Hypothesis Development 9
3.2 Research Framework 12

3.3 Research Design and Methodology 13
3.3.1 Pretest 14
3.3.2 Stimuli 19
3.3.3 Parcipants 19
3.3.4 Procedures 20
3.3.5 Measures 20
3.3.6 Manipulation check items 21
Chapter IV Results 23
4.1 Manipulation checks 23
4.1.1 Perceived scarcity 23
4.1.2 Product type 24
4.2 Hypothesis Testing 26
4.2.1 Descriptive statistics 26
4.2.2 Purchase intent towards scarcity and product type 26
Chapter V General Discussion 30
5.1 Summary findings 28
5.2 Marketing implication 31
5.3 Research limitation 33
References 35
Appendix 40
Appendix 1 pretest questionnaire 40
Appendix 2 Main Test 43
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