臺灣博碩士論文加值系統

面對全球化的激烈競爭，優秀的人才將是企業最重要的「競爭優勢」，如何結合二十一世紀的資訊科技與網際網路技術，以最有效率的方式爲企業找到優秀的人才，正是現代人力資源從業人員的挑戰，本研究主要以調查企業使用電子化招募管理系統的使用經驗，瞭解導入電子化招募管理系統之後對於招募作業效率提升是否有其實質效益？同時藉由其使用上的滿意現況調查，提供未來有意導入電子化招募之企業作為參考，也可提供給電子化招募管理系統開發公司作為未來功能或服務改進之依據。
本研究以DeLone & McLean(2003)提出的資訊系統成功修正模型為基礎，相關研究變數包含系統品質、服務品質、使用者滿意度與組織招募效益，實證結果顯示，1000人以上大型企業對電子化招募管理系統的滿意度較1000人以下的企業來得高，表示企業規模越大，員工需求人數越多，在招募的作業上越需要借助於電子化招募管理系統的輔助，以提升招募作業效率，此企業規模人數可提供未來有意導入電子化招募管理系統之企業作為參考的依據。同時透過分析結果得知，系統品質對使用者滿意度與組織招募效益有顯著正向影響，當電子化招募管理系統提供的功能愈實用，操作愈容易，運作愈穩定，則使用者對系統的滿意度就越高，對企業提升招募作業效率的效果也越大，因此電子化招募管理系統開發公司如要進行產品改善，可將資源集中放在系統品質的提升，可收最大之效益。

Facing to the competition turning globalized, excellent man power will be the key competitive advantage. How to combine information technology and Internet technology to find the qualified man power for enterprises with the most efficient way is the challenge of the modern human resources practitioners. The objective of this study is to understand if there is any positive affect to the recruitment efficiency increasing after implementing the e-recruiting management system. By referring the result of a usage satisfaction survey, we can provide any corporations which intends to implement the e-recruitment management system in the near future. This result can also help the company that develop e-recruitment management system to develop and improve its functionalities.
This study is based on “DeLone & McLean (2003) IS Success Model” that includes several interrelated dimensions system quality which are service quality, user satisfaction and recruitment efficiency. The result indicates that large company with more than 1000 employees shows more satisfaction of the e-recruitment system than the company with less than1000 employees. This conclusion tells us that the more manpower demands a company has, the more needs of e-recruitment management system is required to enhance the recruitment efficiency. This recruiting number of enterprise can be used as reference whether to import the e-recruitment management system for any corporation in the future. In addition, the quality of e-recruitment system has a significant positive impact on user satisfaction and recruitment efficiency. While the reliability and efficiency of e-recruitment management system are better, the user’s satisfactions are more. So the company that develop E-recruitment management system should focus on improvement of the system, to receive a maximum benefits.

中文摘要 i
英文摘要 ii
誌 謝 iii
目 錄 iv
圖 目 錄 v
表 目 錄 vi
一、緒論 1
1-1 研究動機 1
1-2 研究目的 3
二、文獻探討 4
2-1 電子化人力資源管理 4
2-2 電子化招募 8
2-3 資訊系統成功模型 10
三、個案電子化招募管理系統介紹 14
3-1 個案公司簡介 14
3-2 個案電子化招募管理系統介紹 16
四、研究方法 19
4-1 研究架構 19
4-2 研究假設 20
4-3 研究對象 20
4-4 問卷設計 20
4-5 問卷發放與資料收集方式 24
4-6 資料分析方法 25
五、研究結果與分析 26
5-1 樣本基本特性分析 26
5-2 信度分析 28
5-3 敘述性統計分析 28
5-4 相關分析 34
5-5 迴歸分析 35
六、研究結論與建議 41
6-1 研究結論 41
6-2 研究建議 44
6-3 研究限制及未來研究建議 46
參考文獻 48
附 錄 51

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