臺灣博碩士論文加值系統

近年來因為溫室氣體造成氣候異常，促使產業思考如何以綠色概念來實施節能減碳措施。尤其運輸部門佔我國歷年來二氧化碳排放量第二高部門，且是運輸活動直接對環境造成衝擊的產業。因此，對運輸物流業者而言，如何能滿足原廠客戶物流服務需求及確保獲利基礎同時，亦能配合環保政策實施減碳措施，將是營運管理重要課題。因此，綠色物流(Green Logistics)就成為了物流業在綠色議題上最重要也最迫切需要去執行的措施。物流業無論是在倉儲或運輸等作業中在能源消耗以及碳排放都造成了環境上衝擊，以綠色物流概念運用在倉儲及運輸作業的過程中，將可達到節能減碳效益。本研究動機是透過業者訪談來瞭解現行台灣物流業者實施綠色物流的具體措施，建構出物流業推行綠色物流之執行架構。透過本研究所發展的重要度-使用性模式（Importance-Usage Model）進行分析得到以下目的：(1)目前物流業對於綠色物流相關作業上的重視程度及使用程度；(2)分析出未來物流業在推行綠色物流的具體措施與發展趨勢。本研究期望透過上述分析讓物流業者更加重視綠色物流之議題，也提供物流業者在發展綠色物流上實際作法的參考與建議。

In consequence of greenhouse gases cause climate change in recent years, this situation facilitate industry to implement the concept of energy efficiency improvement and carbon emission reduction. Over the years, the transport sector is the secondary accounted carbon emissions in Taiwan and transport activities directly impact on the environment. Therefore, for the logistics industry, how to satisfy the requirement of customer logistics services and ensure profitability, when implementing the carbon reduction will be the important operational management issue. Green logistics has become the most important and most urgent issue needed to implement in logistics industry. Regardless of storage or transportation operations, the energy consumption and carbon emissions impact the environment, applying the concept of green logistics in these processes, will be able to achieve the benefits of energy efficiency improvement and carbon reduction. The motivation of this study is to interview with industry to understand the current implementation of green logistics in Taiwan, and construct the implementing framework of green logistics. Through the proposed method of importance-usage model (I-U model) as well as considering logistics cost and energy efficiency to obtain the comprehensive results: (1) understand the degree of importance and usage for the green logistics activities; (2) establish the practical operations and action plan for green logistics. Through the analytical results of the practical operations, it provides the implementing priority for green logistics.

摘要 I
Abstract II
目錄 III
圖目錄 V
表目錄 VI
第一章 緒論 1
1.1 研究背景 1
1.2 研究動機 2
1.3 研究目的 3
1.4 研究對象與限制 3
1.5 研究流程 3
第二章 文獻探討 5
2.1 綠色物流 5
2.1.1 綠色物流的矛盾 7
2.1.2 綠色永續發展之具體作法 9
2.1.3 綠色物流作業 9
2.2 重要度與績效分析 10
2.3 重要度與滿意度模式 13
第三章 研究方法 17
3.1 研究架構 17
3.2 資料分析與方法 17
3.2.1 敘述性統計分析 17
3.2.2 重要度-使用性模式 18
3.3 問卷設計 19
第四章 研究結果與分析 23
4.1 基本資料分析 23
4.1.1 問卷回收樣本 23
4.1.2 基本資料分析 23
4.2 綠色物流作業項目之敘述性統計分析 25
4.2.1 倉儲業者 25
4.2.2 運輸業者 27
4.3 重要度-使用性分析 29
4.3.1 倉儲業者 29
4.3.2 運輸業者 31
第五章 結論與建議 34
5.1 結論 34
5.2 建議 35
參考文獻 36
附錄 39

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