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Taiwan’s telecom fraud crime was originated in 1990. These fraud groups have been using human nature: greed, fear, affection, and kindness to swindle money. Nowadays, the techniques of fraudulency have become more and more sophisticated. The scam gangs are not only spreading all over the world, but also advancing their organizational capabilities and strengthening their division. Therefore, we are hoping that the corresponding fraud prevention method can be proposed by analyzing the business model of the fraud groups.
The study explores the reasons that telecom fraud cannot be effectively eliminated by referencing the movie “The Big Call” with the content of telecom fraud. The research method mainly uses the document analysis, and the "Business Model Innovation with Problem Solving Perspective (BMIPPS)" as the analytical framework. In the meantime, we go through an in-depth interview with the head prosecutor of Ministry of Justice of Taiwan to conduct examination. In addition, we explore the nine elements of the business model that targeting the fraud groups and the police administration by using the evolution of business model into three stages: operation status, problem finding, and problem-solving strategy. The core strategies that reflect on these three stages of problem solving are 7 competitive advantages, 12 challenges and opportunities, and 11 innovative solutions.
In the end, we use the "Business Model Innovation with Problem Solving Perspective (BMIPPS)" to picture the BMIPPS strategic framework. Finding the innovative solutions of prevention within the telecom fraud process in order to solve the telecom fraud problem completely.
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