臺灣博碩士論文加值系統

因應現代科技的發展快速，網際網路的使用也越來越便利，越來越多改變傳統型態的產物，但這也讓病患的社會網絡從身邊的親朋好友熟識之間，原本是面對面方式才能獲得的社會支持，改變為藉由電腦為連結點所串起的線上支持團體，可無拘束且匿名的在團體中發洩情緒、分享訊息或是交友等活動。本研究經過文獻的探討，利用自我決定理論進行假設，推論線上支持團體讓病患或是孕婦可以達到心理需求滿意度的滿足，能讓許多不便於參加面對面式支持團體的需求者，藉由不限時間、空間的網際網路，一樣有機會透過與社會環境互動的方式，提升自己的幸福感、增加在面對壓力時的正面能量。

研究結果顯示社會支持對於需求滿意度有明顯正向影響，心理需求滿意度達到滿足也會正向顯著影響個體自尊，以及對於社群的投入程度，對於焦慮則是能夠有效降低。因此線上支持團體的建立，以及整個社群互動的熱絡應該成為更重視的議題。

As latest technology being fast developing, the using of internet has become more and more convenient changing those traditional products gradually. It has also changed the social network of the patient which once traditionally requires face-to-face support from the society and now changes to online supporting through online networking without restriction. One can anonymously express his or her emotions in the group, share information or make friends. Through studies and hypothesis on self-defining theory, this research presumes online supporting groups make patients or pregnant women reach the level of satisfaction psychologically. They let those in need but not able to join the face-to-face supporting groups have the same opportunities to enhance one’s sense of happiness and the positive power against pressure through internet with unlimited time and space and interacting with the society.

　　This study collects information through internet survey with sampling of patients with chronic disease(e.g. cancer, diabetes, high blood pressure…etc) and pregnant women who use online supporting groups. The final result shows that social support plays a significant positive effect on the need satisfaction level. Psycological need satisfaction reaching the level of satisfaction will also positively impact on one’s dignity and his or her devotion to the society while effectively decrease one’s anxiety. Therefore, the building up of the online supporting groups and the heat among the social network should gain more attention.

論文審定書 i
誌謝 ii
摘要 iii
Abstract iv
表目錄 vii
圖目錄 viii
第一章 緒論 1
第一節、 研究背景 1
第二節、 研究動機 2
第三節、 研究目的 2
第二章 文獻探討 4
第一節、 自我決定理論 4
第二節、 社會支持 6
第三節、 投入 11
第四節、 焦慮 12
第五節、 自尊 12
第三章 研究模型與假說 13
第一節、 研究模型 13
第二節、 研究假說 14
第四章 研究方法 20
第一節、 問卷設計 20
第二節、 研究對象與資料收集 28
第三節、 樣本基本資料分析 28
第四節、 信效度分析 31
第五節、 共同方法變異（Common method variance，CMV） 36
第六節、 共線性 39
第七節、 模型及假說驗證 40
第五章 結論及建議 42
第一節、 研究結果及討論 42
第二節、 管理實務意涵 44
第三節、 研究限制 44
第四節、 未來研究方向 45
參考文獻 46
附錄 52
附錄一、「病患本身對於使用線上支持團體的看法」問卷 52
附錄二、「懷孕媽媽本身對於使用線上支持團體的看法 」問卷 58

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