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Many approaches of strategic information systems planning (SISP)
had been proposed. Among them, some are strategy-driven, some
are IT-driven, and the others are organization-driven.
Different strengths and weakness had been discussed in the past.
None of them are perfect. While theconcept of BPR is appealing
in business processes, this thesis tries to propose an
integrated framework of SISP from the perspectives of BPR
principles. SISP had been viewed as an input-process-outputmodel
for a long time. Such a sequential model may cause many
problemssuch as time consuming, misunderstanding, and
resistance. To avoid these problems, this thesis proposes a
concurrent SISP process and views SISP as a negotiation process
among three groups of stakeholders. Conflict may exist among
different stakeholders. This study provides six possible
patterns of conflict. Under two independent expert panel
discussion groups, nine experts including executives, IS
professionals and users had been interviewed to collect their
possible policies when each potential conflict occurs. Through
content analysis, a decision tree is construct. Finally, a
negotiation-oriented SISP process guided by the decision tree is
proposed.
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